Ministry of Social Development & Poverty Reduction
Client must contact the Ministry first to initiate the process.
1st Choice Mobility
Funding & insurance
We help you navigate public programs and private plans so paperwork doesn’t stall the right equipment.
BC pathways
We speak the language of funders
Most mobility purchases involve a funding pathway. Requirements differ — new-equipment rules, prescriptions, OT letters, and measurement documentation.
Bring whatever you already have: claim numbers, OT contacts, or a doctor’s prescription for beds. We’ll help map the next step.
- Ministry of Social Development & Poverty Reduction
- Ministry of Children & Families
- ICBC
- WorkSafe BC
- Veterans Affairs Canada (VAC)
- NIHB — First Nations Health Authority
- Public Guardian & Trustee of BC
- Pacific Blue Cross
- Green Shield
- Sun Life Assurance Company of Canada
- Canada Life
- Manulife
- Teamsters
- Chambers of Commerce Group Insurance
How to start with each funder
Use these numbers and links to confirm coverage. We can help with forms once your pathway is open.
Ministry of Children & Families
ICBC
WorkSafe BC
Veterans Affairs Canada (VAC)
NIHB — First Nations Health Authority
Client must contact NIHB / FNHA first to initiate the process.
Public Guardian & Trustee of BC
Pacific Blue Cross
Clients can call to confirm coverage. Direct billing available with an assignment of payment form; clients may also pay up front and seek reimbursement.
Green Shield
Clients can call to confirm coverage. Direct billing available with an assignment of payment form.
Sun Life Assurance Company of Canada
Requires clients to pay up front. Claims: PO BOX 2010, STN Waterloo, Waterloo, ON N2J 0A6.
Canada Life
Requires clients to pay up front. Mail forms to: PO BOX 3050 Station Main, Winnipeg, MB R3C 0E6.
Manulife
Requires clients to pay up front. Fax: 1-800-605-7725.
Teamsters
Chambers of Commerce Group Insurance
Requires clients to pay up front. Fax: 1-866-878-0951. Email: info@johnstongroup.ca.
What we need
Clarity beats guesswork
For wheelchairs: funding source, weight, seat dimensions, seat height if known, skin integrity notes, OT involvement, and intended environment.
For scooters: funding source, weight, and whether use is flat terrain or hills.
For beds: funding source, doctor’s prescription status, client height/weight, and mattress needs if pressure risk is present. Hospital beds (rent or purchase) are taxable unless we receive a doctor’s prescription.
How assessments work